Damaging effects

For Personal Assistants zero hour contracts present huge drawbacks in comparison to permanent regular work.

  • There is no guarranteed level of regular earnings that provides any certainty over meeting bills and planning for the future.
  • The need to respond to calls to attend work, frequently at short notice, disrupts life outside work and places particulare strain on families and arranging care for children;
  • A multitude of employment rights that are usually clearly defined for permanent staff become variable and dependent on irregular hours of work;
  • while weekly income can frequently be inadequate, the need to be available for work when required by the employer hinders the ability of Personal Assistants to take up other employment.
  • The variability of earnings throws into doubt an individuals eligibility to claim various forms of benefit.


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UNISON, the union for Personal Assistants